![]() ![]() It took multiple emails and threatening to get my bank involved to get another response, I asked if they couldn’t fix the glitch to be refunded for the second app/charge so maybe we could try repurchasing the app to get it to work. When I contacted support they told me to uninstall and reinstall the app even though I explained that the app was unusable and I couldn’t access it anymore. I was double charged for the same app (which sounds like a glitch in itself) and when I requested a refund for the extra charge I was blocked from using either game at all and continued to be blocked even after my refund for one of the apps was approved. I was really surprised to see how poor the customer support is for Oculus.
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